Frequently Asked Questions
Prescriptions & Refills
How do I transfer my prescription to your pharmacy?
Transferring your prescriptions is easy! You can give us a call with your prescription information, and we will contact your current pharmacy to handle the rest. You can also have your doctor send us a new prescription directly.
How can I order refills?
You can order a refill in a few ways:
Online: Use our secure online portal on our website.
Phone: Call us and use our automated refill line, or speak
with a team member.
In-person: Stop by the pharmacy and drop off your
refill request.
Will you text me when my prescription is ready?
Yes! We offer a text notification service to let you know when your prescription is ready for pickup or delivery. Just make sure we have your correct mobile number on file.
Insurance & Payments
What insurance plans do you accept?
We accept most major insurance plans, including Medicare and Medicaid. Please contact us or visit the pharmacy with your insurance card to confirm coverage.
Can I pay for my prescription online or over the phone?
Yes, you can. We use a secure system that allows you to pay for your prescription before you arrive, which can save you time. We can also process payments over the phone.
Vaccine Services
Do I need an appointment for a vaccine?
Most of our vaccines are available on a walk-in basis, no appointment needed. We recommend calling ahead for specific vaccine availability, such as for travel or less common immunizations.
What vaccines do you offer?
We offer a wide range of vaccines, including the seasonal flu shot, COVID-19, shingles, pneumonia, Tdap, and Hepatitis B.
General Services
Do you offer medication delivery?
Yes, we provide local medication delivery services. Please contact the pharmacy to check if your area is within our delivery zone and to
Can I get over-the-counter medication recommendations?
Absolutely. Our pharmacists are here to help you. We can provide guidance on over-the-counter products to help you with common ailments like colds, allergies, and minor pain.